Position: Warehouse Lead
Location: San Marcos, Texas
Pay: $28.85 - $31.25
Position Summary:
The Warehouse Lead is responsible for overseeing daily warehouse operation. This role monitors inventory accuracy, cycle-counting, ensuring orders are processed and shipped on time and assists with daily safety protocols.
What You'll Do:
- Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
- Responsible for inventory accuracy & efficiency
- May assemble value add components without assistance.
- Regularly mentors & trains warehouse associates; and responds to queries
- Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function.
- Leads continuous improvement activities.
- Reconcile inventory, annual cycle counts
- May assist with maintenance of the building
- Handles walk in customers/ pick up/ will call without assistance
- Work with various departments in the commercial operations team to provide excellent customer service to local customers
- Be the local go-to person for all SXe related usage
- Process Vendor RMAs
- Meet Monthly Goals on Operations Scorecard
- Perform other duties as assigned/required.
What You'll Need:
- Minimum 2 yrs. experience in the service industry and/or Operations role
- Degree or equivalent related experience
- Knowledge of SXe (Trend) preferred
- Excellent Customer Service skills
- Excellent Communication skills (Written and Verbal)
- Excellent organizational skills
- Ability to multi-task
- Must demonstrate effective problem-solving capabilities and performing root cause analysis
- Must demonstrate the ability to work productively with other associates, customers, and vendors
- Strong desire to “do it right the first time”
- Proficient with MS Office
- Drivers License
