Competitive Pay: This position offers an hourly wage ranging from $26.00/hr. to $29.00/hr., depending on experience and qualifications.
The Local Operations & Warehouse Coordinator is responsible for supporting daily branch and warehouse operations by ensuring accurate inventory management, efficient order fulfillment, timely processing of operational transactions, and exceptional customer service. This role coordinates warehouse activities, inventory control, vendor and customer returns, freight processing, invoicing, and operational reporting while maintaining a safe, organized, and efficient work environment. The position works closely with customers, vendors, and internal teams to resolve issues, improve processes, and support overall branch performance and operational excellence.
What You'll Do:
- Manage daily warehouse and branch operations to support inventory accuracy, order fulfillment, and customer satisfaction.
- Receive, stock, organize, transfer, pick, pack, and ship inventory and customer orders.
- Maintain inventory accuracy through cycle counts, audits, reconciliations, and annual physical inventories.
- Review and resolve order exceptions, shipment discrepancies, customer returns, vendor returns, and inventory issues.
- Process invoices, freight claims, credits, corrections, transfers, and month-end order closeouts.
- Support customer pickup orders, vendor relationships, and cross-functional operational needs.
- Maintain a safe, clean, and organized warehouse environment.
- Assist with facility, administrative, and office support activities as needed.
- Identify process improvements to enhance efficiency, accuracy, and service levels.
- Perform additional operations, warehouse, and administrative duties as assigned.
What You'll Need:
- Degree or equivalent related experience
- Minimum of 2 years' experience in Operations or a related position
- Knowledge of SXe (Trend) preferred
- Proficiency in MS Office
- Excellent customer service skills
- Possess the ability to multi-task
- Excellent verbal & written communication skills
- Demonstrate effective problem-solving capabilities and performing root cause analysis
- Must have a "can-do" attitude with a commitment to the concept of “doing it right the first time.”
- Demonstrate the ability to collaborate productively with other associates, customers, and vendors
- Must be able to work independently with minimal supervision
- Dependable and highly motivated
- Excellent organization skills and attention to detail required